Privacy Policy

Last Updated: 2026-08-21

Privacy at a Glance

What we collect: Identity, contact details, payment info, and device technical data.
Why we collect it: To manage your account, process payments, and prevent fraud.
Who sees it: Only our staff and essential partner service providers. We never sell your data.
Retention: Kept for the life of your account and as required by Philippine law.
Control: You can request access or deletion via our support channels.

1. Introduction and Scope

This Privacy Policy outlines how jl3 collects, uses, and protects the information of our users based in the Philippines. By using our platform, you agree to the practices described in this document.

This policy applies exclusively to our official website and services. It does not apply to third-party websites, external payment portals, or other platforms you may visit after leaving our site.

2. Personal Information We Collect

We collect information necessary to provide a secure and compliant gaming environment:

Account and Identity Data

Information provided during registration, such as your username, password, and contact details, used to establish and manage your account.

Verification Documents

Government-issued identification provided during the Know Your Customer (KYC) process to verify your age and identity.

Payment Data

Details required to process deposits and withdrawals, including payment method identifiers, to ensure funds reach the correct owner.

Gaming and Transaction Activity

Records of your bets, winnings, deposits, and withdrawals to monitor fair play and maintain financial records.

Technical and Device Data

IP addresses, browser type, device identifiers, and operating system data to optimize performance and detect fraudulent activity.

Support Communications

Records of your interactions with our support team to resolve queries and improve our service.

3. How We Collect Data

We gather information through three primary channels:

Directly from You: Information you enter when registering, updating your profile, or contacting support.
Automatically: Data collected via cookies and system logs while you navigate our platform.
Partner Providers: Data received from our partner payment processors and identity verification services.

4. Why We Use Data

Your data is processed for the following legitimate purposes:

Account Management: Creating and maintaining your player profile.
Financial Transactions: Processing deposits and withdrawals efficiently.
Compliance: Verifying age and identity to prevent underage gambling.
Security: Detecting fraud, preventing multi-accounting, and protecting against cyber threats.
Personalization: Tailoring the user experience based on your preferences.
Legal Obligations: Fulfilling regulatory requirements applicable to gambling operators in the Philippines.
Marketing: Sending promotional offers only if you have provided explicit consent.

5. When We Share Data

We do not sell your personal information to third parties. Data is shared only when necessary:

Service Providers: With partner payment processors, KYC verification services, and technical infrastructure providers.
Legal Requirements: When required by applicable laws or upon a valid request from authorized regulatory bodies in the Philippines.

6. How We Protect Data

We implement robust security measures to keep your data safe:

Encryption: Use of industry-standard encryption for data in transit.
Access Control: Internal access to personal data is restricted to authorized personnel only.
Isolation: Sensitive payment information is handled through isolated and secure processing channels.
Monitoring: Regular system monitoring to identify and mitigate potential vulnerabilities.

7. Cookies and Tracking

We use cookies to enhance your experience and analyze site traffic. For a detailed explanation of the cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

Users in the Philippines have the following rights regarding their data:

Access & Correction: You may request a copy of your data or correct inaccuracies.
Deletion & Portability: You may request the deletion of your data or ask for it to be transferred.
Objection & Withdrawal: You may object to specific processing or withdraw consent for marketing.

To exercise these rights, please contact our support team via the channels available on this site. Please note that even after account closure, certain data must be retained as required by gambling and anti-money laundering rules.

9. How Long We Retain Data

Personal data is retained for the duration of your active account lifecycle. Once an account is closed, we retain data only for the period required by applicable law in the Philippines to comply with regulatory and financial auditing standards.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account was created by a minor, the account will be terminated immediately and any funds will be handled according to our terms. Parents or guardians who suspect a minor is using the site should report it via our support channels.

11. Cross-Border Transfers

Some of our technical and service providers operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data and maintain a level of security consistent with this policy.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. All updates are published on this page. We encourage you to check the "Last Updated" date at the top of this page periodically to stay informed.

13. Contact Us

If you have any questions, concerns, or requests regarding your privacy and personal data, please reach out to us through our official support channels available at /support/.