What does wagering mean?
Wagering, also known as playthrough or rollover, is a requirement that specifies how many times you must bet your bonus funds before they can be withdrawn as cash. This process ensures that bonus credits are used for gaming rather than being immediately cashed out.
Why can't I withdraw my bonus?
Bonus funds are typically locked until the specific wagering requirements attached to that offer are met. If you attempt to withdraw before completing the required betting volume, the bonus and any associated winnings may be forfeited.
Why did my balance drop when I claimed an offer?
This usually happens because the system separates your real cash from your bonus credits. Depending on the offer, you may be playing through your deposit first, or the bonus might be stored in a secondary balance that only becomes active after the primary one is used.
Do all games count equally?
No, most platforms use game weighting. High-volatility games like slots often contribute fully toward wagering requirements, while low-margin games like Baccarat or Roulette may contribute a smaller percentage or not at all.
Can I hold two bonuses at once?
Generally, only one active bonus is permitted at a time. Claiming a new offer while another is still active may result in the previous bonus and its winnings being voided. Always check the terms for each specific promotion.
What happens when a bonus expires?
If the wagering requirements are not met within the designated timeframe, the bonus funds and any winnings generated from them will be removed from your account balance.
Can I cancel a bonus?
In many cases, players can opt out of a bonus. However, doing so usually means that any winnings accrued using the bonus funds will also be removed. Contact support if you wish to cancel an active promotion.
Where do I check my wagering progress?
You can track your progress within the promotions or bonus section of your personal account dashboard, where the remaining wagering amount is typically displayed in real-time.